Service Strategy
Our Motto
IIGM believes in providing international standard services to its clientele across nations. Our commitment helps you achieve zero percent down time on your production lines. IIGM’s Asset Care strategy reduces operation and maintenance costs while giving you the best product quality with consistency. We solve complex hardware and software issues with experienced engineered analytics.
Become a Partner with IIGM Services
We offer comprehensive services from pre-installation, on-time installation, productivity analysis, expertise consultation on layouts and technical support for conducting training programs. Our customer service is CRM driven, leading to a streamlined service support. The servers in our back-end facility keep track of your individual machine history to give you faster response times. We strive to ensure that our customers reduce their operating costs through regular preventative maintenance and offering high quality spare parts for sewing machine repair and maintenance of other types of machines.
Our internationally trained engineers are capable of handling a range of machines through several industries:
- Apparel, Leather & Garment Manufacturing
- Non-apparel manufacturing
- Automotive interiors and upholstery
- Aerospace, wind and composites
- Technical textiles
- Hotels and hospitals
- Commercial laundries
- Shopping malls
Our technical staff is well versed and trained to provide an international standard of technical support and service. IIGM focuses on having its technical staff trained regularly to provide more effective services to our diverse range of clients.
Our technical department is authorized from our principals, of which we have partnered with over 45 of them.